Zillul Hadi
Chateauguay,QC
Summary
Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Dominos
Chateauguay, Quebec
04.2024 - Current
- Maintained accurate records of goods delivered and collected payments as required.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Loaded, secured, and unloaded food in a safe and timely manner.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Checked tires for proper inflation before leaving on each route.
Manager of Operations
C M S(construction material supplyers)
Sylhet, Bangladesh
07.2020 - 02.2024
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Ensured compliance with applicable laws and regulations related to operations.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Created and managed budgets for operational departments and monitored progress against goals.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Scheduled meetings between internal teams and external stakeholders when necessary.
- Planned and coordinated logistics for large-scale events or conferences.
- Managed inventory levels, optimizing stock to meet demand without overstocking or shortages.
- Planned delivery routing, team workflows and promotional initiatives.
Manager on Duty
Ratri Electronics
Sylhet, Bangladesh
11.2021 - 01.2024
- Managed payroll records for accurate tracking of hours worked by staff members.
- Handled employee relations issues such as disciplinary action or terminations.
- Coordinated special events such as promotional campaigns or store openings.
- Investigated incidents reported by customers or staff members.
- Maintained inventory levels by ordering supplies as needed.
- Created schedules for staff members according to business needs.
Education
BBA - Business Administration
Metropolitan University
Sylhet, Bangladesh01-2024
Skills
- Quality Assurance
- Equipment Operation
- Payment Collection
- Cargo Handling
- Client Relationship Management
- Stocking and Inventory
- Time management skills
- Teamwork and Collaboration
- Project Management
- Promotional planning
- Budget Administration
- Team Development
- Employee Training
- Retail Inventory Management
- Customer Service Management
- Team Leadership
- Shift Scheduling
Timeline
Delivery Driver
Dominos
04.2024 - Current
Manager on Duty
Ratri Electronics
11.2021 - 01.2024
Manager of Operations
C M S(construction material supplyers)
07.2020 - 02.2024
BBA - Business Administration
Metropolitan University