Zilda McCristall

Principal Consultant specializing in QA/Testing leadership, standing out for proficiency in guiding diverse testing engagements. Excelling in mentoring teams, pioneering effective test strategies and showcasing expertise in managing both manual and automated testing realms for various testing types. Proven track record in test management, defect management, test data management and insightful metrics reporting accredited as a trusted authority in the domain. With significant experience as a Test Practice Lead, who has expertly guided the testing practice, by setting benchmarks for excellence and innovation in testing methodologies while also providing input into sales proposals involving testing. Excelling in the creation of Test Strategies, blending Manual and Automation Testing, Test Management, Defect Management, and Metrics Reporting.

Client Engagements:

Interac - Program Test Lead

- Worked as a Program Test Lead for the Real Time Payments Exchange project sponsored by the National Payments Organization. Overseeing all Testing activities - Defect Management, Sprint Delivery, Test Automation, Product Testing, Integration Testing, Non-Functional Testing, Industry Testing etc. Performing client facing activities, Test reporting and ensuring all required Test Deliverables are delivered as per expected timelines. Researching/setting up test tooling options to enhance Test team's effectiveness. (Test case development/execution activities and Test Automation).

IGM Financial - Defect Manager, Test Automation Management

- Test Lead for project planning and delivering test strategies to enhance/improve the current defect management processes and test automation processes for the project

- Defect Management and Test Automation enhancement

Presidents Choice Financial (PCF) Bank - Program Defect Manager and Test Lead

- Test Lead for project involved with creation of a new online bank leveraging payment rails. Lead the Agile Testing activities, program Defect Management working with multiple vendors, Test Metrics reporting for the delivery team, Test Automation enhancement strategy, Integration testing planning with multiple vendors.

FIS - Test Lead

- Test Lead for the Digital Platform project. Ramping QA team to support Agile testing and Test Automation for delivery and planning integration testing with other workstreams and vendors and developing test data management processes to leverage throughout the project.

BMO Harris - Test Lead

System Test Lead for the replacement of a new online banking project. Designing a test strategy and test plans for System Integration Testing following Agile practices, documenting and defining the interaction across multiple work streams supporting the System Integration Testing.

TD US - Conversion Test Lead

- Conversion Test Lead for the project for replacement of the online Banking to a new platform for Retail and Small Business. Defining test requirements to develop Test Strategy and test plans for the conversion testing.

Clients/Projects:

HP Business Exchange Services (BES) - Global Shared Platform - Onshore Test Manager

Test Manager role activities to support SIT / UAT phases of testing supporting three business towers supporting multiple B2B Clients (Enhanced Projects, Production Support, and Client Migration). Providing testing estimates for all testing activities, Lead/mentored/trained various onshore / offshore test resources (6-10) to meet the test objectives for SIT, Regression, BAT and performance. Captured metrics and presented leadership with extensive test status reporting. Supporting organizational audits with applicable testing documentation. Responsible for creation/execution of Test Strategies / Plans.

Proctor & Gamble (P&G) E-invoicing Paperless project - Test Consultant

Providing Test Consultation and expertise for the new E-Invoicing system (pilot -13 countries) that receives and processes invoices from various sources globally in various formats to create IDOCS to update backend SAP systems. Ramped up offshore test teams (12+) and interacted with various organizations, various workstreams and development teams and 3rd party partners to support integration testing activities.

GM Vehicle Content and Pricing System (VCPS) project - Test Manager

Creating of Test Strategy/Plans/estimates supporting SIT/UAT phases for each release based on 3000+ test cases. Lead a test team of 7+ onshore/offshore test resources supporting the system testing for the VCPS system releases following both Waterfall and Agile frameworks.

General Motors (GM) US & 7-Eleven Projects - Onshore Senior Test Lead

Test Strategy and Test Plan creation. Lead Test teams (5+ test resources - offshore). Planned and executed system testing activities successfully for the various projects supporting both clients. Captured and reported leadership extensive test status reporting.

General Motors (GM) Canada - Senior Test Lead

Global Testing Organization (GTO) - Canadian lead for all GM Canada high profile projects. Created Test Strategies/Plans for high profile projects. Collaborated with the GTO Leadership for adherence to Testing practices and processes. Provided status reporting to GTO and GM Canada project leadership.

Other EDS Employment Project Experience:

General Motors Europe (GME) - GM Drive System Germany - Business Analyst and Developer

Worked on the Software Improvement Team (SWIFT) providing ongoing business support onsite in Russelsheim, Germany. Leveraging mainframe Pacbase online DB2 skillset to support GM-Drive systems supporting the vehicle lifecycle from ordering a vehicle to delivery.

General Motors Europe (GME) - GM Drive Release 19 Portugal - Business Analyst and Developer

Worked on the Release 19 Implementation team for OPEL, Portugal onsite in Lisbon, Portugal. Responsible for the implementation of Early Ordering System (OPS) and provided first line support to Opel Portugal client, EDS local and central teams. Created the business design for the License and Registration process for Opel Portugal. Coordinated and tested the system implementation between EDS central teams and local teams.

GM Canada Projects and Systems Support - Business Analyst and Developer

Analyzed, designed, developed, tested and implemented systems and system updates following SLC and Standard Software Process (SSP) methodologies for various GM Canada projects and systems. Established the GM Finance/Personnel system helpdesk with a team of 6 seasoned resources to provide 24 hour production support for 30+ systems in the effort to reduce on-call effort for system support personnel.