Zijian Gloria Zhou
Ottawa,ON
Summary
Ambitious and highly motivated student pursuing a MA in Sociology with a desire to take on new challenges and eager to contribute developed knowledge and gain research experience at the University of Ottawa. Outgoing and friendly with a strong drive to succeed. Skilled in planning, analyzing, and applying in a variety of settings. Strong work ethic and exceptional interpersonal skills. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated environments. Seeking opportunities to expand skills while facilitating academic growth, and adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Shop Assistant
Mergi Shop
Ottawa, ON
08.2023 - 10.2023
- Greeted customers and provided assistance with product selection.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Operated the cash register to process customer purchases accurately and efficiently.
- Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
- Resolved customer complaints in a professional manner.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Librarian Volunteer
Wuhan Library
Wuhan, ON
07.2016 - 08.2016
- Worked alongside library staff to shelve books and organize collections.
- Organized circulation of library materials.
- Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
- Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
- Collaborated with library staff to work on special projects and community events.
- Instructed patrons on how to access library's electronic catalog and internet site.
Receptionist, International Department
Wuhan Hongshan Senior High School International Department
Wuhan, Hubei
09.2014 - 06.2016
- Hosted foreign educators and students for study visits.
- Participated in exchange meetings between our school and foreign school educators as a representative of outstanding students.
- Helped with language translation between Chinese and English.
- Helped with the recruitment of foreign teachers and their verbal communication with students' parents.
- Helped organize and translate documents in English and Chinese.
- Promoted friendship and cooperation between our school and foreign schools and to create a positive image and learning atmosphere for the school.
Admissions Assistant
Wuhan Hongshan Senior High School International Department
Wuhan, Hubei
07.2015 - 08.2015
- Maintained professional, welcoming and orderly reception area to greet guests.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Fielded numerous inquiries per day from prospective applicants to answer questions, coordinate tours and set appointments.
- Assist teachers in conducting interviews with incoming students.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with school policies and procedures.
- Responded to customer issues to provide immediate resolution and improve retention.
Education
Bachelor of Arts - Sociology
Queen's University
Kingston, ON05.2022
Certificate of Media Studies - Film And Media Studies
Queen's University
Kingston, ON06.2021
Master of Arts - Sociology, Spec. Feminist And Gender Studies
University of Ottawa
Ottawa, ONSkills
- Assisting
- Critical Thinking
- Good Work Ethic
- Friendly, Positive Attitude
- Time Management and Decision Making
- Multitasking and Organization
- Material Preparation
- Small Group Instruction
- Honesty and Integrity
- Verbal and Written Communication
- Professional and Courteous
- Meticulous Attention to Detail
- Problem Solving
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Full Professional
Affiliations
- Highly self-disciplined. Getting up at 6:30 AM everyday and workout for 20-30 minutes to start a brand new beautiful day.
- Artistic. I dance, sing, draw, and always being interested on exploring new hobbies to balance work and life.
- Responsible and active. I currently share an apartment with a roommate. Doing a good job of sanitizing the common areas and taking out the trash on time is a normal thing for me. I take a serious and responsible approach to everything that needs to be done, both in life and at work.
- Curious. I grew up curious about the unknown and willing to explore and learn. I have studied tarot readings and other areas of the occult and am happy to help others and answer questions to the best of my ability. I have a wide range of interests and am happy to learn new things.
Timeline
Shop Assistant
Mergi Shop
08.2023 - 10.2023
Librarian Volunteer
Wuhan Library
07.2016 - 08.2016
Admissions Assistant
Wuhan Hongshan Senior High School International Department
07.2015 - 08.2015
Receptionist, International Department
Wuhan Hongshan Senior High School International Department
09.2014 - 06.2016
Bachelor of Arts - Sociology
Queen's University
Certificate of Media Studies - Film And Media Studies
Queen's University
Master of Arts - Sociology, Spec. Feminist And Gender Studies
University of Ottawa
Similar Profiles
Wenjia LiuWenjia Liu
Brand Development Manager&Live Stream Host at Shop ShopBrand Development Manager&Live Stream Host at Shop Shop
Revathi MathaiyanRevathi Mathaiyan
Supervisor at Priyanka Textile Shop(Own Shop)Supervisor at Priyanka Textile Shop(Own Shop)
Shikhar SahdevShikhar Sahdev
Retail Associate at The Shine Shop & Hobby ShopRetail Associate at The Shine Shop & Hobby Shop