Zihao Zhu
Markham,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Event Host
RABBIT DETECTIVE BOARD GAME LTD
2021.06 - Current
- Coordinated schedules and timelines for events.
- Liaised with marketing and PR colleagues to promote special events in social calendars.
- Managed administrative logistics of events planning, event booking, and event promotions.
Sushi Chef
Sushijet Asian Cuisine
2019.04 - 2021.04
- Prepared high-quality seafood, rice and ingredients for sushi.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Maintained well-organized mise en place to keep work consistent.
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Concierge
Intercontinental Hotels Group
2014.04 - 2014.09
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
MBA - Community Economy
Cape Breton University
Sydney, NS10.2019
BBA - Business Administration
Cape Breton University
Sydney, NS05.2017
Bachelor of Hospitality And Tourism Management - Hospitality And Tourism Management
Cape Breton University
Sydney, NS05.2017
Skills
- Customer Inquiries
- Dynamic Communication Skills
- Organize Food Service
- Event Preparation
- Reservation Coordination
- Event Execution
- Administrative Support
Timeline
Event Host
RABBIT DETECTIVE BOARD GAME LTD
2021.06 - Current
Sushi Chef
Sushijet Asian Cuisine
2019.04 - 2021.04
Concierge
Intercontinental Hotels Group
2014.04 - 2014.09
MBA - Community Economy
Cape Breton University
BBA - Business Administration
Cape Breton University
Bachelor of Hospitality And Tourism Management - Hospitality And Tourism Management
Cape Breton University
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