ZIHAO ZHOU
North Bay,ON
Summary
Hello everyone, my name is Zhou Zihao. I am 21 years old from China came to North bay for more than two years .My college major is Culinary Management . I have tried many restaurant jobs and am familiar with the operating modes of some restaurants. Making food is a part of my life and I enjoy this process very much. Not only can I cook food, but I also know how to run a restaurant and make various forms. I will also manage and train employees to improve work efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Pizza Hut
06.2019 - 05.2021
- Know how to deal with the relationship between
employees - Know when we have problems with customer how to deal
with.
Line Cook
Beyond Sushi
11.2021 - 02.2022
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Knife skills
- Prepare food open the restaurant
Line Cook
Wendy's
02.2022 - 05.2022
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Learned how to make food as quickly as possible and keep food quality .
Supervisor
A&W
05.2022 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Line Cook
Lot 88 Steakhouse
09.2023 - 12.2023
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Monitored food quality and presentation to maintain high standards.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
Diploma - Culinary Management
Canadore College
North Bay, ON05.2023
Skills
- Inventory Control
- Strategic Planning
- Schedule Development
- Staff Management
- Operations Management
- Waste Reduction
- Knife skills
- Leadership
- Communicate skills
- Learn things fast
Languages
English
Chinese (Mandarin)
French
Certification
- HACCP
- Smart service
Timeline
Line Cook
Lot 88 Steakhouse
09.2023 - 12.2023
Supervisor
A&W
05.2022 - Current
Line Cook
Wendy's
02.2022 - 05.2022
Line Cook
Beyond Sushi
11.2021 - 02.2022
Manager
Pizza Hut
06.2019 - 05.2021
Diploma - Culinary Management
Canadore College
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