Zihao Wang
Vancouver,BC
Summary
Proven multitasker and exceptional communicator, excelled at Bag O' Crab, enhancing guest experiences by seamlessly managing multiple tables and collaborating for peak efficiency. Skilled in cash handling and POS systems, and significantly contributed to smooth operations and customer satisfaction, embodying a strong work ethic and superior customer service.
Overview
1
1
year of professional experience
Work History
Server
Bag O' Crab Seafood Restaurant
04.2023 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Out-front Employee
ASUCD Coffee House of UC Davis
01.2023 - 03.2023
- Assist in the preparation and processing of food to ensure timely production of hot meals to meet the daily needs of COHO cafeteria.
- Operate kitchen equipment and follow food safety guidelines to maintain quality and hygiene standards.
- Alternating between hot kitchen duties and dishwashing duties helps improve the overall efficiency of kitchen operations.
- Work with kitchen team to meet high capacity demands during peak times while keeping workspaces clean and organized.
- Contributes to smooth and efficient cafeteria service by providing necessary hot meals to students, faculty and staff.
Education
Master of Professional Studies - Analytics
Northeastern University Vancouver
410 W Georgia St #1400, Vancouver, BC V6B 1Z301.2026
Bachelor of Science - Applied Mathematics
University of California, Davis
1 Shields Ave, Davis, CA 95616, United States06.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Server
Bag O' Crab Seafood Restaurant
04.2023 - 10.2023
Out-front Employee
ASUCD Coffee House of UC Davis
01.2023 - 03.2023
Master of Professional Studies - Analytics
Northeastern University Vancouver
Bachelor of Science - Applied Mathematics
University of California, Davis
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