Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zihan Yang

Toronto,ON

Summary

Developed strong client relationship management and persuasive communication skills in fast-paced sales environment. Proven ability to analyze client needs, deliver tailored solutions, and close deals effectively. Ready to leverage these skills to contribute value and drive success in new professional field.

Overview

2
2
years of professional experience

Work History

Sales Consultant

UTOI Management Consulting Inc.
03.2025 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Responded to telephone and in-person requests for information.

Marketing Administrator

HongMall
02.2024 - 08.2024
  • Conducted market research to assess customer needs and preferences.
  • Implemented data-driven improvements to marketing initiatives based on detailed performance analysis reports.
  • Enhanced brand recognition by implementing innovative marketing strategies and campaigns.
  • Developed successful partnerships with key industry influencers to expand brand reach.
  • Improved customer relationships through effective email marketing campaigns for personalized experiences.

Marketing Assistant

New Home Inc.
09.2023 - 02.2024
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.

Education

Bachelor of Science - Finance

University of Toronto
Toronto
04-2023

Skills

  • Time management
  • Customer relationship management
  • Community networking
  • Product and service sales
  • Online marketing
  • Objection handling

Languages

English
Chinese (Mandarin)

Timeline

Sales Consultant

UTOI Management Consulting Inc.
03.2025 - Current

Marketing Administrator

HongMall
02.2024 - 08.2024

Marketing Assistant

New Home Inc.
09.2023 - 02.2024

Bachelor of Science - Finance

University of Toronto

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Zihan Yang