Zihan Lin
Linkedin
Summary
Detail-oriented Assistant Manager with an extensive progressive record of accomplishment in leadership roles. Leverages a strong foundation in teamwork gained through numerous group collaboration opportunities in commerce school environment. Demonstrates excellent relationship-building, multitasking, and decision-making skills, with a deep understanding of effective team dynamics and cooperative problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Manager
Fudao Noodle House
Mississauga, Ontario
11.2023 - 04.2024
- Managed reservations by answering calls, responding to emails and booking accommodations.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Assisted with training new staff members on front desk procedures and policies.
DM and Cashier
PPX Reasoning Club
Mississauga, Ontario
06.2020 - 05.2021
- Greeted customers and provided friendly customer service.
- Monitored players' activity to ensure compliance with game rules and regulations.
- Provided guidance and advice to customers regarding best practices while playing games.
- Resolved customer service issues by providing effective solutions.
Education
Rotman Commerce (Economics And Finance)
University of Toronto
Toronto, St George01-2026
Skills
- Team building and collaboration
- Problem solving
- Acute economic and financial insight
- Logical reasoning
- Self motivation
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Japanese
Limited
Certification
- Smart Serve Ontario Certificate (Comprehensive knowledge of Ontario service regulations)
- Leader of Hill Spring Church Volunteer Team
- Chairperson of White Oaks Board Game Club
Affiliations
- Taekwondo Black Belt
- Drum Kit - RSL Certificate in Popular Music Performance Grade 6
- HDSB Student Tutoring System (ESL Tutor)
References
- Former Supervisor (Fudao Noodle House)
Hua Yang
+1 6473468588 (Work)
Timeline
Front Desk Manager
Fudao Noodle House
11.2023 - 04.2024
DM and Cashier
PPX Reasoning Club
06.2020 - 05.2021
Rotman Commerce (Economics And Finance)
University of Toronto
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