Ziclaly Herrera
Menifee
Summary
Dynamic Retail Sales Associate with a proven track record at Lane Bryant, excelling in customer service and transaction processing. Adept at resolving issues and enhancing customer experiences, while effectively collaborating with team members. Bilingual in Spanish, I bring strong communication skills and a flexible approach to meet diverse customer needs. Ready to use and develop problem-solving and teamwork skills in the Entry Level Banker Teller.
Overview
1
1
year of professional experience
Work History
Retails Sales Associate
Lane Bryant
10.2023 - 03.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Greeted customers and provided outstanding customer service.
- Coordinated with stock team to expedite restocking of high-demand items.
- Supported store management in planning and executing seasonal promotions and sales events.
Education
Associate of Arts - Business Administration
Mt. San Jacinto College
San Jacinto, CA12-2025
Skills
- Customer service
- Teamwork
- Problem-solving
- Collaboration
- Cash handling
- Flexible schedule
- Cash register operation
- FLUENT IN SPANISH
- POS system operations
- Transaction processing
- Verbal and written communication
- Friendly and outgoing
Languages
Spanish
Native or Bilingual
Timeline
Retails Sales Associate
Lane Bryant
10.2023 - 03.2025
Associate of Arts - Business Administration
Mt. San Jacinto College
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