Zicheng Xiong
Ottawa,Canada
Summary
Dynamic customer service representative with strong relationship-building skills honed at Seed & Restaurant. Proven expertise in psychological assessment and effective communication, fostering a welcoming environment for clients. Committed to mental health advocacy and crisis intervention, ensuring empathetic support and positive experiences for all.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Le Mien
Ottawa, Canada
11.2023 - 11.2024
- Served as a part-time waiter in Seed & Restaurant in order to develop professional customer service skills.
Volunteer
Sandy Hill Health Centre
Ottawa, Canada
10.2023 - 11.2023
- Helped elementary students with their homework and extracurricular activities.
Customer Service Representative
Seed & Restaurant
Mianyang, China
05.2023 - 09.2023
- Strong relationship-building skills through interacting with co-workers and clients efficiently.
- Served as a part-time waiter in Seed & Restaurant in order to develop intermediate customer service skills.
- To provide a pleasant and welcoming environment, provide caring and empathetic help to restaurant guests.
Assistant Counselor
Mianyang Fucheng District Children's Palace Education and Training School Co.Ltd
Mianyang, China
10.2022 - 05.2023
- Developed strong communication skills through interacting with students and co-workers.
- Gained more tactical psychological knowledge by assisting the school's counsellor.
Education
University - Psychology and Linguistics
University of Ottawa
01.2026
University - Mental Health Studies
University of Toronto Scarborough Campus
01.2022
Secondary School -
Rockway Mennonite Collegiate
01.2021
Skills
- Psychological assessment
- Crisis intervention
- Data analysis
- Client relationship management
- Mental health advocacy
- Effective communication
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Customer Service Representative
Le Mien
11.2023 - 11.2024
Volunteer
Sandy Hill Health Centre
10.2023 - 11.2023
Customer Service Representative
Seed & Restaurant
05.2023 - 09.2023
Assistant Counselor
Mianyang Fucheng District Children's Palace Education and Training School Co.Ltd
10.2022 - 05.2023
University - Psychology and Linguistics
University of Ottawa
University - Mental Health Studies
University of Toronto Scarborough Campus
Secondary School -
Rockway Mennonite Collegiate
Similar Profiles
Duc PhamDuc Pham
Experienced Line Cook at Pho Cuu Long Mien TayExperienced Line Cook at Pho Cuu Long Mien Tay
Xaver BergsmaXaver Bergsma
Accounting Assistant at MiEN EnvironmentsAccounting Assistant at MiEN Environments
Evan GodefroidEvan Godefroid
Travail dans l'Horeca multi postes at Hôtel-Restaurant Le Quartier Latin & Le Relais -Saint-MononTravail dans l'Horeca multi postes at Hôtel-Restaurant Le Quartier Latin & Le Relais -Saint-Monon
Jake Atkins MRTPIJake Atkins MRTPI
Intermediate Planner at Stantec CanadaIntermediate Planner at Stantec Canada
Kristine S. AsmaKristine S. Asma
Admin and Operation Supervisor at 2210115 AB LTDAdmin and Operation Supervisor at 2210115 AB LTD