Ziad Tellu
Mississauga,ON
Summary
Proven track record in delivering exceptional customer service and driving operational efficiency, as demonstrated during my tenure at Amazon. Skilled in navigation and timely delivery, I excel in teamwork and maintaining a positive attitude under pressure. My experience includes enhancing customer satisfaction and safeguarding privacy, showcasing my commitment to excellence and collaboration.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Amazon
06.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Package Car Delivery Driver
Crown Detailing
04.2020 - 04.2021
- Effectively communicated with supervisors regarding any issues or concerns encountered during deliveries, contributing valuable feedback for continuous improvement efforts.
- Demonstrated adaptability by adjusting delivery schedules to accommodate unforeseen circumstances or emergencies as needed.
- Promoted a safe work environment by adhering to all company safety guidelines and regulations during daily operations.
- Upheld high ethical standards while handling sensitive customer information, ensuring confidentiality and privacy.
Car Detailer
Auto Price Pro
02.2018 - 02.2019
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
Associate of Science - Pharmaceutical Medicine
Oxford
09.2023
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Languages
Arabic
Full Professional
English
Professional Working
Timeline
Delivery Driver
Amazon
06.2022 - 07.2023
Package Car Delivery Driver
Crown Detailing
04.2020 - 04.2021
Car Detailer
Auto Price Pro
02.2018 - 02.2019
Associate of Science - Pharmaceutical Medicine
Oxford
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