Zia Soroush
Sacramento
Summary
Innovative, hardworking, and dynamic professionals seeking a position offering opportunities for new professional and personal challenges in a company that brings their best every day. Adept at building strong relationships with customers, clients, and colleagues. Dedicated, results-oriented team player with a can-do attitude driven to learn and improve upon current processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Software Support Technician
Apple Volt
07.2018 - 12.2022
- Provided technical support for software applications, resolving user issues efficiently.
- Diagnosed and troubleshot software-related problems, enhancing system performance and reliability.
- Assisted in training new staff on software systems and troubleshooting methodologies.
- Developed user guides and documentation to streamline support processes and improve accessibility.
Occupational Health and Safety Manager
Omran Holding Group
06.2009 - 10.2014
- Assisted in conducting safety audits to identify workplace hazards.
- Supported training initiatives on occupational health regulations and safety practices.
- Coordinated with team members to implement safety protocols during daily operations.
- Participated in incident reporting and analysis to enhance safety measures.
Education
Student Health Information Technology -
Cosumnes River College
Sacramento, CA12.2025
Bachelor of Science - Physics
Kabul University
12.2007
Skills
- Medical Record Management
- Data analysis and Report
- Coding and Medical Billing
- HIPPA Compliance
- Software Proficiency
- Communication
- Research
- Teamwork and Collaboration
- Analytical Skills
- Fast Learner
- Problem-Solving
- Analytical thinking
- Interpersonal skills
- Self motivation
- Team building
Certification
- AHIMA, Membership
- CAHIIM, Membership
- DA, CPR, OSHA and Dental X-RAY CERTIFICATION
LANGUAGES
Persian - Native or Bilingual
English - Full Professional
Professional skills
- Coding and Billing
- Navigate various classification systems including ACB and DEF.
- Apply classification system, methodologies and approaches to validate the use and reliable data stratification.
- Identify and report required changes to the revenue cycle based on payor requirement.
- Apply diagnostic and procedural coding knowledge to support reimbursement methodologies and payment systems.
- Medical Records and Data Management
- Retrieve clinical (diagnosis codes) and statical data.
- Process release of information according to standards policies and HIPAA requirements.
- Work with data dictionaries, templates, flow sheets, and forms align with requirements and parameters.
- Use software packages, that allow for the analysis and presentation of the data, including SPSS and Tableau.
- Healthcare Fraud and abuse
- Identify potential and actual privacy and security risks and steps to mitigate vulnerabilities and the risk of unauthorized access.
- Analyze data and reports to identify trends and patterns of fraud or abuse.
- Monitor clinical documentation integrity metrics and compare results to identify data trends.
Timeline
Software Support Technician
Apple Volt
07.2018 - 12.2022
Occupational Health and Safety Manager
Omran Holding Group
06.2009 - 10.2014
Bachelor of Science - Physics
Kabul University
Student Health Information Technology -
Cosumnes River College