ZIA MOHADES
Montréal,QC
Summary
Accomplished Senior IT Project Manager with over 10 years of experience in Agile, PMP, and SAFe environments, complemented by 15 years of programming expertise. Proven success in leading GenAI and multi-cloud projects, managing diverse and complex initiatives exceeding $1 million. Expert in prioritizing tasks, optimizing workflows, and leading high-performance teams. Demonstrated proficiency as a Scrum Master, well-versed in Scrum, Kanban, and Agile methodologies.
Overview
15
15
years of professional experience
Work History
Senior Project/Technical Delivery Manager
Syntax
Montreal, QC
01.2023 - Current
- Led and managed GenAI projects, streamlining innovative solutions delivery, resulting in an increase in operational efficiency.
- Liaised between technical teams and stakeholders, managing incidents and requirements, achieving a 95% incident resolution rate within 24 hours.
- Maintained project deliverables, budgets, and detailed monthly/quarterly reports for senior leadership, improving budget adherence
- Managed project tasks and timelines using ServiceNow, GitLab, and MS Project, consistently meeting project deadlines.
- Enhanced customer satisfaction through detailed plans and weekly reports, increasing customer satisfaction scores by 10%.
- Managed staff onboarding and training, reducing onboarding time by 50%.
Senior Delivery Manager- AWS
Syntax
Montreal, QC
01.2022 - 01.2023
- Led AWS provisioning and orchestration projects, streamlining VPC and EC2 provisioning for the operations team.
- Developed strong stakeholder relationships and maintained effective communication with technical teams and customers, ensuring timely updates and high satisfaction.
- Managed incidents and stakeholder engagement, achieving rapid ServiceNow incident resolution and high customer satisfaction.
- Work with technical team to design and develop an online tool for efficient provisioning.
- Increased on-time delivery rates by analyzing processes and identifying areas for improvement.
Senior Project Manager/Scrum Master
McGill University Brain Imaging Center
Montréal, QC
01.2013 - 01.2022
- Managed global neuroinformatics projects, including Singapore), Alzheimer's study in Korea, and CCNA (Canada).
- Led CCNA as technical lead, communicating project plans and technical updates to key stakeholders.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints
- Delivered annual presentations/poster sessions at HBM (Human Brain Mapping) conferences.
- Customized and implemented LORIS for data management, significantly improving neuroimaging and genetics data handling.
Scrum Master/Senior Project Manager-Contract
Bell Canada
Montréall, QC, QC
01.2021 - 01.2022
- Led two scrum teams using Agile and SAFe practices, collaborating closely with the RTE.
- Facilitated team events, ART syncs, demos, and PI planning to ensure full engagement and alignment.
- Assisted the PO in prioritizing and maintaining the product backlog.
- Enhanced scrum team performance and maturity within the RPA ART.
- Communicated deliverables and timelines effectively with organizational leaders.
- Developed and maintained the technical vision and roadmap for RPA applications.
Software Developer
The Douglas Research Centre - McGill University
Montreal, QC
01.2010 - 01.2013
- Engineered, tested, and upheld software for critical neuroinformatics platforms, contributing to significant research advancements and improving processing speed by 50%.
- Designed and developed a module for automated MRI scan uploads with a real-time pre-processing pipeline, reducing the need for manual intervention.
Technical Project Manager/Technical Lead
Biospective
Montreal, QC
01.2009 - 01.2010
- Served as technical liaison, supporting engineering, management, sales, and quality assurance.
- Provided training and guidance throughout the development lifecycle in creasing team's productivity.
- Assisted in coding, debugging, and developing modules and features of the LORIS management system.
- Held regular technical team meetings to address progress and resolve challenges related to the LORIS data import reducing project delays by 30%
Education
CSM - Scrum Master
Scrum Aliiance
SSM, POPM - Scaled Agile Framework
Scaled Agile Inc.
PMP Certification - Project Management
PMI Institute
Master of Science - Bioinformatics
Universite De Montreal
Bachelor of Science - Computer Science
Bishops University
Languages
French
Excellent
English
Excellent
Timeline
Senior Project/Technical Delivery Manager
Syntax
01.2023 - Current
Senior Delivery Manager- AWS
Syntax
01.2022 - 01.2023
Scrum Master/Senior Project Manager-Contract
Bell Canada
01.2021 - 01.2022
Senior Project Manager/Scrum Master
McGill University Brain Imaging Center
01.2013 - 01.2022
Software Developer
The Douglas Research Centre - McGill University
01.2010 - 01.2013
Technical Project Manager/Technical Lead
Biospective
01.2009 - 01.2010
CSM - Scrum Master
Scrum Aliiance
SSM, POPM - Scaled Agile Framework
Scaled Agile Inc.
PMP Certification - Project Management
PMI Institute
Master of Science - Bioinformatics
Universite De Montreal
Bachelor of Science - Computer Science
Bishops University
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