Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Interests
Timeline
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Zhwan Kalnaski

Summary

Dynamic and results-driven Driver Supervisor with a proven track record at GIZ NGO, excelling in time management and problem-solving. Cultivated teamwork among drivers while optimizing schedules to enhance customer satisfaction. Recognized for maintaining a clean driving record and delivering exceptional customer service, ensuring reliable and efficient operations.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Driver

Aran Upholstery
09.2023 - 07.2024
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
  • Navigated high traffic areas safely while maintaining focus on efficient delivery times.
  • Handled cash transactions accurately, ensuring prompt payment for delivered items.
  • Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
  • Fostered positive relationships with local businesses by consistently providing reliable service.

Driver Supervisor

GIZ NGO
01.2016 - 01.2019
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.

Education

High School Diploma -

BUSINESS AND ADMINSTATION
IRAQ.KURDISTAN.DUHOK
09-2013

Skills

  • Time management
  • Valid Driver's license CLASS 5
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Customer service
  • Clean driving record

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.

Languages

English
Limited Working
Arabic
Native or Bilingual
KURDISH
Native or Bilingual

Affiliations

  • DUHOK UNIVERSITY

Certification

  • Licensed BC,CLASS5 -

Interests

  • Woodworking
  • Food Tourism
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Web Development and Design

Timeline

Driver

Aran Upholstery
09.2023 - 07.2024

Driver Supervisor

GIZ NGO
01.2016 - 01.2019

High School Diploma -

BUSINESS AND ADMINSTATION

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Zhwan Kalnaski