Zhuowen Liu
Surrey,BC
Summary
I have experience studying in a French high school and learning French for more than three years. I can communicate with the French without any barriers and am familiar with the French education model.
Dynamic and results-driven professional with a proven track record at uniuni drivers, excelling in timely mail delivery and customer service. Adept at utilizing GPS for efficient routing while ensuring compliance with federal regulations. Strong communicator and problem-solver, committed to enhancing operational efficiency and maintaining customer satisfaction.
Overview
1
1
year of professional experience
Work History
Mail Carrier
uniuni drivers
Chilliwack, British Columbia
03.2025 - 04.2025
- Routed all classes of mail in sequence of delivery along established route.
- Ensured compliance with federal laws related to privacy protection.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Delivered various types of mail on routes according to strict timelines.
- Handled undeliverable mail in accordance with established procedures.
- Delivered packages and letters to residential customers.
- Delivered mail to residents and business within assigned area.
- Used road maps or GPS to verify routes and designated addresses.
- Maintained records of all deliveries made during the day.
- Sorted mail to be delivered according to route and customer address.
Delivery Driver
best office
Surrey, British Columbia
01.2024 - 02.2025
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Contacted customers prior to delivery to coordinate delivery times.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Utilized street maps to plan and determine most efficient routes.
- Reported delays and accidents to stations using telephones or two-way radios.
Education
Bachelor of Arts - Education
Trinity Western University
Langley, None04-2026
Skills
- Curriculum development
- Classroom management
- Instructional design
- Team collaboration
- Student assessment
- Educational technology
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
French
Native/ Bilingual
Korean
Elementary
Japanese
Elementary
Timeline
Mail Carrier
uniuni drivers
03.2025 - 04.2025
Delivery Driver
best office
01.2024 - 02.2025
Bachelor of Arts - Education
Trinity Western University
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