Zhong Jun Luo

9371 Hemlock DR Richmond

Summary

Dynamic Administrative Director with a proven track record at Roope International Trading LTD, excelling in organizational leadership and document management. Spearheaded cross-functional projects, enhancing collaboration and achieving timely outcomes. Recognized for optimizing processes and fostering a culture of continuous improvement, significantly elevating team performance and operational efficiency.

Overview

years of professional experience

Work History

Administrative Director

Roope International Trading LTD

01.2021 - Current

Streamlined office processes by implementing efficient administrative systems and procedures.
Led, directed, managed and mentored 6 administrative staff members.
Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
Enhanced interdepartmental collaboration through the implementation of project management tools and strategies.
Facilitated meetings among various departments to address challenges or issues affecting the organization''s goals.
Implemented data management systems to track key performance metrics and inform strategic decisionmaking.
Established a culture of continuous improvement by promoting professional development opportunities for staff members.
Evaluated employee performance regularly, providing constructive feedback aimed at improving individual skills as well as overall team effectiveness.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Maintained compliance with industry regulations through diligent record-keeping and regular audits.
Negotiated vendor contracts, securing favorable terms and cost savings for the organization.
Managed daily office operations, negotiated contracts, managed vendor relations and acted as primary liaison with outside organizations.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Personal Assistant to the Owner

Mr. Wang

03.2015 - Current

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
Maintained appropriate filing of personal and professional documentation.
Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
Displayed absolute discretion at handling confidential information.
Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
Oversaw personal and professional calendars and coordinated appointments for future events.
Kept detailed track of household and maintenance inventory and schedules.
Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
Optimized time management for the owner with effective calendar organization and event coordination.
Facilitated smooth business transactions through diligent management of invoices, expense reports, and budget tracking.
Contributed to successful project execution by assisting with planning, implementation, and monitoring progress.
Organized and attended meetings and compiled related documents and reports.

Education

Bachelor of Science -

Simon Fraser University

Vancouver

01-2013

Skills

Organizational leadership
Public speaking skills
Document management

Presentation skills
Order processing
Event coordination

Languages

English

Native or Bilingual

Chinese (Mandarin)