Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zhonghui Qiu

Richmond,BC

Overview

2
2
years of professional experience

Work History

Waitress

Golden Time
04.2024 - Current
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Waitress

Yuan's Hot Pot
01.2024 - 03.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Bookkeeper

1326141 BC LTD
08.2022 - 01.2024
  • Maintained and processed invoices, deposits, and money logs.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Provided support during audits by supplying requested documentation promptly and accurately.

Waitress

Tasty Secret Restaurant
04.2023 - 07.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.

Education

Bachelor of Arts - Leadership And Management

Trinity Western University
Richmond, BC
12.2022

Diploma - Hospitality Management

Vancouver Premier College
Vancouver, BC
04.2020

No Degree - Visual Effects

Vancouver Film School
Vancouver, BC
03.2019

Skills

  • Team Collaboration
  • Hospitality service expertise
  • Service prioritization
  • Order Accuracy
  • Menu Memorization
  • Audio and Visual Effects
  • Graphics design
  • Film editing
  • Post-production knowledge
  • Audio post-production

Languages

English
Chinese (Mandarin)

Timeline

Waitress

Golden Time
04.2024 - Current

Waitress

Yuan's Hot Pot
01.2024 - 03.2024

Waitress

Tasty Secret Restaurant
04.2023 - 07.2023

Bookkeeper

1326141 BC LTD
08.2022 - 01.2024

Bachelor of Arts - Leadership And Management

Trinity Western University

Diploma - Hospitality Management

Vancouver Premier College

No Degree - Visual Effects

Vancouver Film School

Similar Profiles

CREATE PROFILE
Zhonghui Qiu