Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zhonghan Sun

La Habra

Overview

7
7
years of professional experience

Work History

Front Manager

Haidilao Hotpot
Seattle
09.2023 - 06.2025
  • Supervised daily operations to ensure smooth service flow at hotpot restaurant.
  • Trained and mentored staff on customer service and food safety standards.
  • Managed inventory levels to maintain stock for kitchen and dining areas.
  • Resolved customer complaints promptly to enhance guest satisfaction experience.
  • Assisted in the hiring process by interviewing potential candidates for open positions.
  • Developed customer loyalty programs to reward repeat customers.

Server

Haidilao Hotpot
Irvine
05.2022 - 09.2023
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional customer service in a fast-paced hotpot restaurant environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted guests with menu selections, including dietary restrictions and preferences.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Assistant

Young's food supply
City Of Industry
01.2018 - 03.2022
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Gathered and sorted data for reports and files.
  • Stocked inventory and ordered office and kitchen supplies.
  • Navigated delivery routes efficiently to ensure timely package arrivals.

Education

Bachelor of Arts - Accounting

California State University, Fullerton
Fullerton, CA
08-2023

Skills

  • Inventory management
  • Customer service
  • Microsoft Office
  • Data entry
  • Supply restocking
  • Team collaboration

Languages

English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Korean
Limited

Timeline

Front Manager

Haidilao Hotpot
09.2023 - 06.2025

Server

Haidilao Hotpot
05.2022 - 09.2023

Assistant

Young's food supply
01.2018 - 03.2022

Bachelor of Arts - Accounting

California State University, Fullerton

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Zhonghan Sun