Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Software
Languages
Interests
Websites
Timeline
CustomerServiceRepresentative
Zhi Shan Au Yeung

Zhi Shan Au Yeung

Business Marketing
Toronto,ON

Summary

  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level digital marketing coordinator position. Ready to help team achieve company goals.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
12
12
years of post-secondary education
3
3
Languages

Work History

Food Server

shang hai 360
Toronto, ON
08.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Demonstrated strong multitasking skills by managing several orders at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.

Tutor

Harken Tutorial School
Hong Kong, Hong Kong
09.2016 - 11.2020
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Supported students with helpful study habits and exam strategies.

Education

Diploma - Business-Marketing

Seneca College
8 The Seneca Way, Markham, ON L3R 5Y1
09.2021 - Current

Bachelor's Degree - Business Intelligence Analytics

Hong Kong Metropolitan University
30 Shepherd Street, Ho Man Tin, Hong Kong
09.2016 - 06.2021

High School Diploma -

The Church of Christ in China Kei To Secondary Sch
28 Sung On Street, To Kwa Wan, Hong Kong
09.2010 - 04.2016

Skills

Social media tools

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPaid sick leaveCareer advancementPersonal development programsPaid time offCompany Culture

Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Software

Canvas

Wordpress

Word

Excel

Powerpoint

Microsoft suite

Surveymonkey

Qualtrics

Languages

English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Bilingual or Proficient (C2)

Interests

Singing

Watching movies and drama

Real estate

Interior design

Timeline

Food Server

shang hai 360
08.2024 - Current

Diploma - Business-Marketing

Seneca College
09.2021 - Current

Bachelor's Degree - Business Intelligence Analytics

Hong Kong Metropolitan University
09.2016 - 06.2021

Tutor

Harken Tutorial School
09.2016 - 11.2020

High School Diploma -

The Church of Christ in China Kei To Secondary Sch
09.2010 - 04.2016
Zhi Shan Au YeungBusiness Marketing