Zhila Gharavaisi
North Vancouver,BC
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Food Service Supervisor
Yaas Grill House
08.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Volunteer Assistant
Capilano Community Services
07.2024 - 08.2024
- Supervised children of various ages on playground and field trips.
- Provided a safe and nurturing environment for children to learn and grow through various educational activities.
- Maintained clean and organized play area, ensuring hygienic environment for children.
- Enhanced community engagement by organizing and participating in various outreach programs.
Education
Bachelor of Science - Nursing
Azad University
Sanandaj , Iran06-1999
Skills
- Staff supervision
- Problem-solving
- Creativity
- Detail oriented
- Team work
- Customer service
- Time management
- Work ethic
Languages
English
Professional Working
Farsi
Native or Bilingual
Kurdish
Native or Bilingual
Timeline
Volunteer Assistant
Capilano Community Services
07.2024 - 08.2024
Food Service Supervisor
Yaas Grill House
08.2023 - Current
Bachelor of Science - Nursing
Azad University
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