Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zhila Changshiri

Vancouver,BC

Summary

Friendly, fashion-savvy retail professional with over half decade of experience delivering exceptional client experiences in both luxury and high-volume retail environments. Known for a warm, personalized approach to customer service, a strong eye for style, and a proven ability to thrive in fast-paced settings. With a background that spans international fashion retail (Pierre Cardin, Tehran) to dynamic Canadian storefronts (Skechers, Vancouver), brings a unique, multicultural perspective and a passion for helping clients look and feel their best. Multilingual, detail-oriented, and deeply committed to quality, she is ready to bring her energy and expertise to Aritzia’s Everyday Luxury experience.

Overview

3
3
years of professional experience
14
14
years of post-secondary education
3
3
Languages

Work History

Sales Associate

Sketchers
Vancouver, British Columbia
03.2022 - 02.202
  • Assisted customers with selecting footwear that matched both comfort and style preferences.
  • Maintained an organized, visually appealing sales floor and restocked merchandise efficiently.
  • Operated POS systems to process purchases, returns, and exchanges with accuracy.
  • Recognized for attention to detail and ability to multitask during busy hours.
  • Brought a positive attitude and team spirit to every shift, ensuring a smooth client experience.

Retail Associate

Pierre Cardin
Tabriz, Azarbayjane Shargi
05.2018 - 06.2021
  • Delivered personalized fashion advice in a luxury retail setting, enhancing client satisfaction.
  • Supported daily store operations including fitting room service, product displays, and inventory.
  • Known for a keen eye for detail in merchandising and presentation.
  • Fostered strong relationships with clients by listening to their needs and sharing product knowledge.
  • Passionate about fashion and consistently stayed up to date with seasonal trends and styling.

Education

Bachelor of Arts - English Education

University of Tabriz
Iran
09.1988 - 06.2002

Skills

Accomplishments

  • Known for impeccable product knowledge and styling recommendations that regularly led to upselling and increased average purchase value.
  • Recognized by store management for maintaining high customer satisfaction scores and fostering client loyalty.
  • Selected to support VIP events and product launches due to reliability, style presentation, and client rapport.

Timeline

Sales Associate

Sketchers
03.2022 - 02.202

Retail Associate

Pierre Cardin
05.2018 - 06.2021

Bachelor of Arts - English Education

University of Tabriz
09.1988 - 06.2002

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Zhila Changshiri