Summary
Overview
Work History
Education
Skills
Languages
Vocalist
Timeline
Generic
Zhikai Li

Zhikai Li

Economics
Winnipeg,MB

Summary

Hardworking employee enthusiastic about learning different fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced communication skills to enhance service for customers and collaborate effectively with diverse team members.

Overview

4
4
years of professional experience

Work History

Delivery Driver

Doordash
03.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Server

North Garden Restaurant
05.2022 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Work Study Student

North Garden Restaurant
05.2022 - 09.2023
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Collaborated with staff members to guarantee students received best possible customer service.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Assisted with onboarding of new employees.
  • Coordinated and scheduled meetings and appointments.
  • Utilized office management software to record and track customer information.
  • Assisted in preparation and administration of exams and tests.
  • Helped create and maintain spreadsheets to track financial records and other data.

Volunteer

Ecosourcellc
11.2019 - 11.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Planted and maintained gardens to provide fresh produce for individuals in need.

Volunteer

JFCA 2019
08.2019 - 08.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Led group discussions and activities to meet different community needs.
  • Coordinated with different service providers to meet clients' individual needs.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Education

Bachelor of Arts - Economics

University of Manitoba
Winnipeg, MB
01.2025

Skills

  • Vehicle Inspection
  • Route Logs
  • Time Management
  • Route Management
  • Vehicle Cleaning and Maintenance
  • Responsible Driver
  • Shopping Orders
  • Trip Planning
  • Food Delivery
  • Contactless Deliveries
  • Overnight Runs
  • Local Delivery
  • Vehicle Systems
  • Map Reading Skills
  • GPS and Route Planning

Languages

English
Full Professional
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Native or Bilingual

Vocalist

I have been professionally trained as a vocalist for over five years. I have a rich experience of performing on stage as a singer. With the skill I have, I have been collecting multiple rewards from numbers of singing events.

Timeline

Delivery Driver

Doordash
03.2023 - Current

Server

North Garden Restaurant
05.2022 - 09.2023

Work Study Student

North Garden Restaurant
05.2022 - 09.2023

Volunteer

Ecosourcellc
11.2019 - 11.2019

Volunteer

JFCA 2019
08.2019 - 08.2019

Bachelor of Arts - Economics

University of Manitoba

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