Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zhijian Xing

Los Angeles

Summary

Service-oriented attitude focused on delivering exceptional customer experiences to drive consistent growth.

Overview

1
1
year of professional experience

Work History

General Manager

Chatterbox Cafe
Beijing
10.2023 - 02.2025
  • Managed daily operations to ensure smooth cafe functionality.
  • Oversaw inventory management and supply ordering processes.
  • Developed staff schedules to optimize coverage during peak hours.
  • Implemented promotional strategies to enhance customer engagement.
  • Conducted team meetings to address concerns and share updates.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.

Education

Bachelor of Arts - Communication

University of Southern California
Los Angeles
05-2029

High School Diploma -

British School of Beijing
Beijing
05-2025

Skills

  • Verbal and written communication
  • Public speaking
  • Customer service
  • Team leadership
  • Employee training

Languages

English
Native/ Bilingual
Mandarin
Native/ Bilingual
Japanese
Limited

Timeline

General Manager

Chatterbox Cafe
10.2023 - 02.2025

Bachelor of Arts - Communication

University of Southern California

High School Diploma -

British School of Beijing
Zhijian Xing