Zhiheng Mai

Compassionate and detail-oriented recent graduate in Human Biology with extensive hands-on experience volunteering in hospital settings, including cardiology ICU, neuro ICU, and women’s health. Skilled in patient communication, vital sign monitoring, supply management, and supporting clinical staff in fast-paced environments. Trained in CPR, BLS, and committed to delivering empathetic, patient-centered care as part of a healthcare team.

• Certificate of CPR / AED / First-Aid, 01/25/25 - 01/25/27
• Certificate of BLS, 05/14/25 - 05/14/27

Shadowing Nurse, Cedars Sinai Hospital Cardiology ICU, 

Los Angeles CA,  03/01/25 - Current

• Shadowing nurses and other healthcare staff during daily routines, regular shifts from 5 am to 9 am.
• Learning about patient care, hospital workflows, and interdisciplinary collaboration.
• Communicating with patients to offer emotional support and develop empathetic listening and interpersonal skills.

Sharp Mary Birch Hospital for Women & Newborns

San Diego CA,  10/01/22 - 07/01/24

• Transferred patients, prepared delivery rooms, and replenished supplies.
• Helped new mothers with baby care tasks and guided them on basic infant care techniques.
• Observed and learned from medical professionals in maternal and neonatal care, gaining insights into cesarean deliveries, preterm birth management, and postpartum health protocols.

Jacobs Medical Center Neuro ICU of UCSD Health

San Diego CA,  09/01/22 - 08/01/23 

• Monitored patient condition updates under supervision, observing signs of discomfort and reporting to healthcare providers.
• Assisted in maintaining a clean and organized environment by disinfecting high-tough surfaces and restocking supplies.
• Supported administrative tasks, including updating patient charts and managing visitor logs.

Teenager Advisor, Charles B. Wang Community Health Center

Manhattan NY, 08/01/18 - 07/01/21 

• Helped measure and record basic vitals like height, weight, blood pressure.
• Served as a translator for patients with limited English proficiency.
• Collaborated with healthcare professionals to develop and promote educational workshops.