Zhifeng Hong
Ottawa,ON
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, QA and technical support. Skilled in problem-solving, and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Technical Lead
TrendMicro Canada
Ottawa, Ontario
01.2022 - Current
- Identified opportunities to improve system performance, scalability, and reliability.
- Provided technical guidance on development projects as well as implementation of new technologies.
- Collaborated with other team members to troubleshoot complex issues and develop solutions.
- Mentored developers on coding best practices and standards.
- Conducted code reviews to ensure high-quality code was produced that adhered to coding standards.
- Performed root cause analysis for production incidents and identified permanent fixes.
- Evaluated existing applications for defects or improvements in functionality or performance.
- Analyzed customer requirements to determine appropriate technology solutions.
- Performed code review of peers' work to ensure quality standards were met.
SR. STAFF ENGINEER-PDG DEVELOPER
TrendMicro Canada
Ottawa, Ontario
08.2016 - 01.2022
- Assisted team members and other departments with resolving complex technical issues, when necessary.
- Participated in code review process providing feedback on coding style and standards while identifying potential security threats or vulnerabilities.
- Developed automation scripts to streamline manual processes.
- Developed and implemented complex SQL queries to extract data from multiple databases.
- Optimized existing queries by analyzing query plans and execution times.
- Analyzed software performance data to identify areas for improvement and improve them.
- Broke monolith into micro-services.
Software Developer in Test
TrendMicro Canada
Ottawa, Ontario
08.2015 - 08.2016
- Developed automated test scripts for regression and functional testing using Selenium WebDriver.
- Utilized object-oriented programming to create and execute automation scripts in Java and C#.
- Designed and executed web services API calls through Postman and SoapUI to validate data integrity between systems.
- Implemented continuous integration processes with Jenkins for quick feedback cycles.
- Documented all test scenarios, cases, execution steps, results, issues found and resolution taken into TestRail tool.
- Worked closely with developers in debugging applications by providing relevant logs, memory dumps, and screenshots from failed tests.
Sr. Solution Consultant
TrendMicro China
Nanjing, Jiangsu
02.2015 - 08.2015
- Trained new team members using approved training materials and information.
- Identified root cause of technical issues and developed solutions.
- Tested new technologies in a laboratory environment before deployment.
- Assisted senior team members in developing strategies for resolving complex technical problems.
- Implemented best practices for troubleshooting techniques across the organization.
- Developed tools and systems to help support team work more efficiently.
- Developed tools for regional sales and deployed them in large environments.
Education
Some College (No Degree) - Computer And Information Systems
Nanjing University
ChinaSkills
- Technological integration
- Quality Assurance
- Design development
- Programming Languages: Java, C#, Net, Python
- CI/CD
- Performance Evaluation and Optimization
- Teamwork and Collaboration
- AWS, Azure, VMWare
- Object-Oriented Programming
- RDMS Development and SQL
- Code and Quality Standards
- Source and Version Control: Git, Github
- Databases: Oracle, Redis, SQL server, Postgres
- JIRA
- SOAP and RESTful Web Services
- Technical Analysis
- Multithreading
- Testing, troubleshooting and debugging
- Advanced computer programming
- Linux, Windows, Mac
- Database Management Software
- Debugging and Troubleshooting
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Timeline
Technical Lead
TrendMicro Canada
01.2022 - Current
SR. STAFF ENGINEER-PDG DEVELOPER
TrendMicro Canada
08.2016 - 01.2022
Software Developer in Test
TrendMicro Canada
08.2015 - 08.2016
Sr. Solution Consultant
TrendMicro China
02.2015 - 08.2015
Some College (No Degree) - Computer And Information Systems
Nanjing University
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