Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zhicheng Zheng

London,ON

Summary

Dedicated Teaching Assistant focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, planning activities and leading field trips. Excellent tutor, record keeper and multitasker. Passionate Teaching Assistant offering 1-year background working with elementary and middle school students. Skilled in assisting teachers with classroom functions, lesson planning and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline. Goal-oriented teaching assistant and tutor caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher well-being with timely support. Reliable in maintaining orderly spaces and preparing daily materials. A dedicated and mindful Teaching Assistant offers passionate and informed support to students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level translator position. Ready to help the team achieve company goals.

Overview

4
4
years of professional experience

Work History

Teaching Assistant

University Of Western Ontario
07.2023 - 08.2023
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Shared important information with students concerning upcoming assignments and tests.

Tutorial Teacher

University Of Western Ontario
02.2023 - 04.2023
  • Supported students with helpful study habits and exam strategies.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Developed student confidence through positive reinforcement strategies.
  • Provided homework assistance using specific curriculum and materials.
  • Taught students remotely using online video chat platform and other delivery channels.

Online Customer Service

Qmibuy Canada
09.2020 - 09.2020
  • Answered live online chats to give quick answers and solve problems faster, assisted up to 30 consumers per day (during shifts)
  • Conducted quality assurance reviews of website to maintain accuracy of online booking tool.
  • Troubleshot and resolved online ordering issues and concerns to promote seamless ordering process for customers.
  • Resolved customer complaints by determining cause of problem, selecting best solution and expediting correction or adjustment.
  • Followed-up with online price quotes via email and phone to answer questions and close sales.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

English Translator

Dalian Miranda Education Information Consulting Co
07.2019 - 08.2019
  • Translated legal and research materials from mandarin to English.
  • Edited and proofread text to accurately reflect English language.
  • Listened to speakers' statements to determine meanings and prepare translations, frequently using electronic listening systems.
  • Referred to reference materials such as dictionaries, lexicons and encyclopedias to verify translation accuracy.

Education

Bachelor of Arts - Arts

University of Western Ontario
London, ON
05.2024

Skills

  • Lesson Planning and Preparation
  • Reading and Writing Support
  • Small Group and Individual Assistance
  • Evaluate Progress
  • Homework Support and Assistance
  • Teaching Speakers of Other Languages
  • Essay Writing
  • Student Motivation
  • Speech Support
  • Communications Strategies
  • Cultural Understanding
  • Grammatical Skills

Timeline

Teaching Assistant

University Of Western Ontario
07.2023 - 08.2023

Tutorial Teacher

University Of Western Ontario
02.2023 - 04.2023

Online Customer Service

Qmibuy Canada
09.2020 - 09.2020

English Translator

Dalian Miranda Education Information Consulting Co
07.2019 - 08.2019

Bachelor of Arts - Arts

University of Western Ontario
Zhicheng Zheng