Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
15
15
years of professional experience
Work History
Operations Manager
Vantac Mangement Ltd.
Vancouver, British Columbia
02.2021 - Current
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Created detailed reports on the performance of individual departments within operations.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Managed scheduling, training and inventory control.
Addressed customer concerns with suitable solutions.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Construction Site Supervisor
Vantac Management Ltd.
Vancouver, British Columbia
01.2017 - Current
Supervised and coordinated activities of workers engaged in construction projects.
Inspected tools, equipment, or work sites to detect unsafe conditions or violations of safety codes.
Developed project plans and established schedules for completion of construction projects.
Provided technical advice on building methods, materials, and other related matters.
Resolved conflicts between workers or subcontractors regarding working procedures or issues with equipment operation.
Communicated with clients to explain plans, answer questions about progress..
Managed daily operations at the job site including scheduling shifts and assigning duties to workers.
Completed projects on time and within allocated budget.
Administrative Officer
FoShan NanHai Construction Ltd.
Foshan, Nova Scotia
02.2010 - 08.2016
Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
Performed data entry tasks including entering financial transactions into the company's accounting system.
Developed new filing systems to improve accuracy of document retrieval processes.
Organize and the implementation of the company's administrative management and personnel management system.
Planned staff and training meetings and scheduled conference rooms.
Education
Bachelor of Arts - Business Administration
Foshan University
China
06-2009
Skills
Financial Management
Document Control
Data Analysis
Labor Relations
Maintenance Planning
Affiliations
Golf and Tennis Sports
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Operations Manager
Vantac Mangement Ltd.
02.2021 - Current
Construction Site Supervisor
Vantac Management Ltd.
01.2017 - Current
Administrative Officer
FoShan NanHai Construction Ltd.
02.2010 - 08.2016
Bachelor of Arts - Business Administration
Foshan University
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