ZheBiao Lin
Richmond,BC
Summary
Driven professional with proven expertise in customer service and time management, honed at Miniso and Takeya Sushi. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional work ethic, patience, and fluency in Mandarin, Cantonese, and English. Achieved high accuracy in transactions, fostering repeat business through relationship building and effective team coordination.
Overview
4
4
years of professional experience
Work History
Sales Associates, Cashier.
Miniso
03.2015 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Head Dishwasher
Takeya Sushi
11.2015 - 08.2016
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.
Education
Bachelor of Arts - Illustration
School Of Visual Arts
New York City, NY, United States05.2025
High School Diploma -
Hugh Boyd Secondary School
Richmond, BC05.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
Languages
English
Full Professional
Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Full Professional
Timeline
Head Dishwasher
Takeya Sushi
11.2015 - 08.2016
Sales Associates, Cashier.
Miniso
03.2015 - 12.2018
Bachelor of Arts - Illustration
School Of Visual Arts
High School Diploma -
Hugh Boyd Secondary School
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