Overview
Work History
Timeline
Zharon Bayaua

Zharon Bayaua

Cold Lake,Alberta

Overview

14
14
years of professional experience

Work History

Guest Services and Banquet Events Supervisor

Best Western Cold Lake Inn
Cold Lake, Alberta
07.2018 - Current
  • Manages and handles banquet reservations, managing food and beverages requests effectively
  • Excellent customer service skills, phone etiquette and listening abilities
  • Flexibility to work varying and extended shifts
  • Ability to work under pressure while maintaining professionalism
  • Mindfulness to ensure an error free work environment
  • Effective organization and time management skills to prioritize and complete tasks on time
  • Ensures all the guest arrival documents are complete and available
  • Provides property site tours to potential guests with accurate knowledge of property details and services
  • Promptly response to customers inquiries
  • Works with management and other head of the restaurant always
  • Completing administrative duties related to banquet operations, including banquet event order and signages

BOOKS/GUEST SERVICES & BANQUET SALES

08.2023 - 03.2024
  • Provide support services to the Finance Comptroller on company's inter-department financial reports and accounting tasks

Housekeeper

Best Pros Services-Canadian Forces Base
08.2017 - 07.2018
  • Made sure all assigned areas of the accommodations are clean, neat, and tidy
  • Vacuuming, dusting, laundry, and mopping
  • Made beds, replenishing linens, cleaning rooms and halls

Food Service Supervisor

980311 Alberta LTD O/A A&W
Cold Lake, Alberta
05.2013 - 08.2017
  • Train workers in food preparation, and in service, sanitation, and safety
  • Supervise and participate in kitchen and dining area cleaning activities
  • Resolve customer complaints regarding food service
  • Specify food portions and courses, products and time sequences, workstations, and equipment arrangement
  • Ensure that food and services meet the quality control standard

Food Service Attendant

980311 Alberta LTD O/A A&W
Cold Lake, Alberta
08.2011 - 05.2013
  • Accept payment from customers and make change, as necessary
  • Clean and organize eating, service, and kitchen areas
  • Communicate with customers regarding orders, comments, and complaints
  • Select food items from serving or storage areas and place them in dishes, serving trays and take out bags
  • Perform cleaning duties such as sweeping, mopping, and washing dishes
  • To keep equipment and facilities sanitary

Timeline

BOOKS/GUEST SERVICES & BANQUET SALES -
08.2023 - 03.2024
Guest Services and Banquet Events Supervisor - Best Western Cold Lake Inn
07.2018 - Current
Housekeeper - Best Pros Services-Canadian Forces Base
08.2017 - 07.2018
Food Service Supervisor - 980311 Alberta LTD O/A A&W
05.2013 - 08.2017
Food Service Attendant - 980311 Alberta LTD O/A A&W
08.2011 - 05.2013

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Zharon Bayaua