Zhar Seva
San Jose
Summary
Diligent Unit Secretary with a strong background in administrative support within healthcare settings. Proven ability to manage patient records efficiently while ensuring compliance with confidentiality standards. Demonstrated proficiency in multitasking and communication skills, enhancing team collaboration and patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Unit Secretary
Eisenhower Medical Center
06.2021 - 11.2023
- Coordinated communication between healthcare providers and patients, ensuring timely information flow.
- Assisted in administrative tasks, including managing correspondence and filing documents, enhancing organizational effectiveness.
- Trained and mentored new staff on office procedures and best practices to improve service delivery standards.
- Developed streamlined processes for handling incoming calls, improving response times and customer satisfaction.
- Oversaw inventory management of office supplies, ensuring adequate stock levels while minimizing costs.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
Volunteer
Wellspring Church
Indian Wells, CA
01.2014 - 08.2022
- Increased donations for the organization by promoting and supporting church-led fundraising events
- Participated as a vocalist in the church youth group, contributing to community engagement and events
- Volunteered annually at canned food drives, assisting with collection, organization, and distribution of donations
Education
Bachelor of Science - Nursing
Loma Linda University
Redlands, CA06-2026
Skills
- Patient assessment
- Clinical judgment
- Medication administration
- ICU exposure
- EHR documentation
- Team collaboration
- Customer service
- Telephone reception
- Unit secretary training
Websites
Certification
Basic Life Support (BLS), American Heart Association
Timeline
Unit Secretary
Eisenhower Medical Center
06.2021 - 11.2023
Volunteer
Wellspring Church
01.2014 - 08.2022
Bachelor of Science - Nursing
Loma Linda University
LEADERSHIP & COMMUNITY
Miss Palm Desert Outstanding Teen, Coachella Valley (2016) — Advocated for food insecurity awareness and developed initiatives to support underserved populations in the Coachella Valley by partnering with FIND Food Bank and Wellspring Church.
COVER LETTER
Dear Hiring Manager,
I’m excited to apply for the New Graduate RN Residency Program at Stanford Health Care. I am currently a nursing student at Loma Linda University and will be graduating in June 14, 2026. I’m looking for a program where I can continue to grow, build a strong foundation, and be challenged as a new nurse. Stanford’s reputation for excellence and learning is what drew me to apply. During my clinical rotations in medical-surgical nursing, I’ve had the opportunity to care for patients in fast-paced environments where I learned how important it is to stay organized, communicate clearly, and prioritize patient safety. These experiences helped me become more confident in my assessment skills and taught me how to work effectively with the healthcare team. I also had the opportunity to be involved in a quality improvement project in the Pediatric ICU focused on pressure injury prevention. I worked with the unit educator to help create posters and reminders to improve repositioning and skin assessment practices. This experience showed me how small changes can make a big impact on patient outcomes and helped me grow in my confidence speaking up and contributing to the team. I’m looking for an environment where I can continue learning while providing safe and compassionate care, and I believe your residency program would be a great fit for that. Thank you for your time and consideration. I would really appreciate the opportunity to be part of your team.