Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Zhaoran(Oliver) Mu

Toronto,ON

Summary

Dedicated customer service professional with experience at Wind, adept in mental health first aid and CPR. Successfully supported patients by enhancing their daily living conditions and ensuring their well-being. Strong communicator with a commitment to compassionate care and safety, leveraging certifications in Naloxone and health courses for indigenous communities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service

Wind
01.2019 - 04.2025
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Education

Bachelor of Science - Community Health

Brock University
St. Catharines, ON
08-2025

Skills

Certificated Mental health first aid training

Certificated Naloxone Training

Certificated Health courses for the indigenous people, the Inuit

First aid and CPR certified

Languages

English
Professional Working
Chinese (Mandarin)
Full Professional

Certification

  • First Aid/CPR Certified
  • Mental health First Aid
  • Naloxone Training Certified
  • Environmental Health Certificate
  • Cultural Competence in Healthcare Certificate
  • First Nations, Inuit and Métis Culture, Colonization and the Determinants of Health Certificate

Timeline

Customer Service

Wind
01.2019 - 04.2025

Bachelor of Science - Community Health

Brock University
Zhaoran(Oliver) Mu