Zhaokun Wang
Los Angeles
Summary
Passionate and Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Proficient in Word Document, PowerPoint and Position paper writing.
Overview
4
4
years of professional experience
Work History
Firearms Sales Associate
Idaho Guns & Outdoors
05.2020 - 08.2022
- Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
- Assisted customers with purchasing decisions by providing relevant product and regulatory information.
- Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
- Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Monitored customers for signs of security concerns and escalated issues to management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Nursing Home Assistant
AB Adult Family Home
01.2019 - 08.2019
- Business Owner's Personal Assistant
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Education
Bachelor of Arts - International Relations
Loyola Marymount University
Los Angeles, CA05.2025
Bachelor of Arts - Political Science, International Studies
University of Idaho
Moscow, ID05.2024
Associate of Arts - Political Scienec
College of Western Idaho
Nampa, ID05.2022
Skills
- Fluent Chinese Mandarin Speaking, Writing and Interpretation
- Proficient Computer Controls Editing
- Proficient Document Handling
- Hard Task Ready
- Teamwork and Collaboration
- Special Assignments
- Energy and Physical Stamina
- Goal-Driven
- Professional Relationships
- Engaging with Diverse Community Members
- Security Practices
- Firearms Safety and Handling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Firearms Sales Associate
Idaho Guns & Outdoors
05.2020 - 08.2022
Nursing Home Assistant
AB Adult Family Home
01.2019 - 08.2019
Bachelor of Arts - International Relations
Loyola Marymount University
Bachelor of Arts - Political Science, International Studies
University of Idaho
Associate of Arts - Political Scienec
College of Western Idaho
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