Zhanming Jeremy Chang
Markham
Summary
Highly adaptable and detail-oriented professional with a diverse background in business, real estate, and healthcare. Extensive experience in safety, emergency response, and security-related roles, including remote property management and resident safety oversight. Strong ability to work under pressure, make quick decisions, and manage crisis situations effectively proven throughout career. Seeking a role in law enforcement or corrections to leverage experience in security, emergency management, and interpersonal communication for the safety and well-being of the community.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Student Nurse
Long-Term Care Facility (Nipissing University Placement)
09.2024 - Current
- Provided patient supervision, emergency intervention, and medication management
- Assisted with behavioral assessments, crisis de-escalation, and security procedures
- Worked in high-pressure environments, maintaining composure and quick decision-making
Remote Marketing & Promotions Specialist
Jincheng Real Estate Co. Ltd.
01.2022 - 08.2024
- Developed security-conscious promotional content, emphasizing safe and structured living environments.
- Collaborated with potential clients and real estate professionals to enhance property visibility and customer engagement.
- Strengthened crisis communication strategies, ensuring smooth client interactions and problem resolution.
Customer Service Representative
Wenkai Oriental Vegetables
06.2021 - 04.2023
- Facilitated order management and fulfillment, coordinating with supermarkets and restaurants to ensure timely delivery.
- Represented the company at local farmer's markets, engaging customers, handling sales, and managing inventory.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resident Safety Representative
Hofstra University
10.2018 - 08.2020
- Patrolled residential areas, ensuring compliance with safety regulations and de-escalating conflicts
- Assisted students in crisis situations, including medical emergencies and security threats
- Conducted safety drills and emergency preparedness workshops
Education
Bachelor of Nursing -
Nipissing University
02.2025
Master’s - Business Analytics
Hofstra University
12.2020
Bachelor’s - Accounting
Nanchang University
06.2016
Skills
- Conflict Resolution & Crisis Management
- Security Operations & Risk Mitigation
- Emergency Response & First Aid
- Surveillance & Incident Reporting
- High-Stress Environment Adaptability
- Team Coordination & Leadership
- Data Analysis & Risk Assessment
- Long-Distance Driving & Navigation
- Team collaboration
- Patient support
- Emotional support
- Self-reflection
Certification
- First Aid/CPR/AED level C
- WHMIS (Workplace Hazardous Materials Information System)
- NVCI (Nonviolent Crisis Intervention Training)
- Red Cross Emergency Management Volunteer, Training in Progress
Affiliations
- Licensed Real Estate Agent, Ontario, Canada
- Red Cross Emergency Management Team, Volunteer (Training Stage)
Languages
English
Mandarin
Additional Relevant Experience
Extensive Driving & Travel Experience, Completed a 58-day cross-country road trip across the United States (2018), developing exceptional situational awareness in unfamiliar environments., Navigation and logistics planning under unpredictable conditions., Resilience and adaptability in high-pressure situations., Problem-solving and emergency response skills.
Timeline
Student Nurse
Long-Term Care Facility (Nipissing University Placement)
09.2024 - Current
Remote Marketing & Promotions Specialist
Jincheng Real Estate Co. Ltd.
01.2022 - 08.2024
Customer Service Representative
Wenkai Oriental Vegetables
06.2021 - 04.2023
Resident Safety Representative
Hofstra University
10.2018 - 08.2020
Master’s - Business Analytics
Hofstra University
Bachelor’s - Accounting
Nanchang University
- First Aid/CPR/AED level C
- WHMIS (Workplace Hazardous Materials Information System)
- NVCI (Nonviolent Crisis Intervention Training)
- Red Cross Emergency Management Volunteer, Training in Progress
Bachelor of Nursing -
Nipissing University
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