Zhaliah Solarte
North York,Canada
Summary
Dynamic leader and dedicated animal welfare advocate with a proven track record at Pet Valu and Willow Lane Dog Farm. Excelled in team leadership and customer service, significantly enhancing client satisfaction and animal care standards. Skilled in communication and product merchandising, consistently achieving and surpassing company goals.
Overview
9
9
years of professional experience
Work History
Retail Associate
Pet Valu
Toronto, ON
01.2024 - 01.2025
- Greeted customers and their pets warmly upon entry and assisted their needs
- Educated the customers as a new pet owner and recommended them the products they need
- Took care of the cash registers for open and close shifts and sent reports to Store managers at the end of the day
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Production Line Leader
Armada Automotive
Lindsay, On
01.2022 - 01.2024
- Trained new employees on production procedure, ensured outputs are in line with company standards, identified and managed mechanical issues in a timely manner
- Accountable for daily reports to management outlining employee conduct, production numbers, and quality assessments
Occasional Team Lead
Sterling Industries
Toronto, On
01.2020 - 01.2022
Print and Marketing Consultant
Staples
Toronto, On
01.2016 - 01.2019
Handler and Caretaker
Willow Lane Dog Farm
Kawartha Lakes, On
01.2022
- Assisted veterinarians with daily medical needs of dogs
- Maintained a clean and healthy environment by sanitizing kennels and disposing of waste
- Monitored dog behaviour during group playtime to ensure safety and socialization
- Prepared basic grooming tasks, including brushing and bathing
- Provided daily exercise through regular walks and playtime sessions
- Assisted with pet training and introductions to potential foster/adoptive families
- Offered exceptional customer service to clients interested in fostering, adopting, or purchasing dogs
Education
GED -
STI College
Iloilo City, Philippines05-2015
Some College (No Degree) - Veterinary Tec
Seneca College of Applied Arts And Technology
North York, NoneSkills
- Animal welfare
- Team leadership
- Product merchandising
- Animal care
- Communication skills
- Interpersonal skills
- Team player
- Customer service
Volunteer Experience
Wildlife Care Volunteer, Toronto Wildlife Centre
Education - Plans
Planning to pursue education as a veterinary technician and/or receive a certification in veterinary administrative services.
Timeline
Retail Associate
Pet Valu
01.2024 - 01.2025
Production Line Leader
Armada Automotive
01.2022 - 01.2024
Handler and Caretaker
Willow Lane Dog Farm
01.2022
Occasional Team Lead
Sterling Industries
01.2020 - 01.2022
Print and Marketing Consultant
Staples
01.2016 - 01.2019
GED -
STI College
Some College (No Degree) - Veterinary Tec
Seneca College of Applied Arts And Technology
Similar Profiles
Ava LeicesterAva Leicester
Sales Associate at Pet ValuSales Associate at Pet Valu
Mikyla HoffMikyla Hoff
Animal Care Enthusiast at Pet ValuAnimal Care Enthusiast at Pet Valu
Sami AssiSami Assi
Warehouse Worker at Pet ValuWarehouse Worker at Pet Valu