Zhaira Mae Althea Calma
Mississauga,ON
Summary
Dynamic administrative professional with a proven track record at Health Matrix, excelling in front desk operations and customer service. Expert in Microsoft Office and organization, I enhance office efficiency and foster positive visitor experiences. Adept at managing schedules and optimizing workflows, I ensure seamless operations and exceptional support for management.
Overview
7
7
years of professional experience
Work History
Receptionist / Administrative Assistant
Health Matrix
11.2024 - Current
- Greeted visitors and managed front desk operations to create welcoming environment.
- Answered phone calls and directed inquiries, enhancing communication efficiency.
- Scheduled appointments and maintained calendar, ensuring optimal time management.
- Processed incoming mail and packages, supporting office logistics effectively.
Receptionist Administrator
Weins Canada (Mississauga Honda)
04.2024 - Current
- Managed front desk operations, ensuring efficient customer service and positive visitor experiences.
- Scheduled appointments and coordinated meetings for staff members, optimizing office workflow.
- Processed incoming calls and inquiries, providing accurate information to clients and resolving issues promptly.
Administrative Manager
Lakeside Health
01.2021 - 08.2024
- Coordinated office operations, ensuring efficient workflow and task delegation among team members.
- Managed scheduling and calendar activities for senior management, optimizing time allocation and resource usage.
- Developed and maintained filing systems, improving document retrieval efficiency and data organization.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Food and Beverage Attendant
Radisson Hotel
11.2018 - 03.2022
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders, ensuring accuracy and timely delivery to guests.
Bartender/ Restaurant Hostess
O&B Canteen
11.2018 - 03.2022
- Developed and maintained extensive knowledge of cocktail recipes and beverage pairings.
- Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
- Trained and mentored new staff on bar operations and customer engagement techniques.
Education
MBA - Business Administration And Management
Trios College
Toronto, ON08-2025
GED -
Monsignor Fraser College
06-2021
High School Diploma -
St. Patrick Catholic Secondary School
06-2019
Skills
- Organization skills
- Data entry
- Office administration
- Documentation and reporting
- Customer Service
- Front desk operations
- Office supply inventory control
- Microsoft Office (Word, Excel, Outlook, Powerpoint
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist / Administrative Assistant
Health Matrix
11.2024 - Current
Receptionist Administrator
Weins Canada (Mississauga Honda)
04.2024 - Current
Administrative Manager
Lakeside Health
01.2021 - 08.2024
Food and Beverage Attendant
Radisson Hotel
11.2018 - 03.2022
Bartender/ Restaurant Hostess
O&B Canteen
11.2018 - 03.2022
MBA - Business Administration And Management
Trios College
GED -
Monsignor Fraser College
High School Diploma -
St. Patrick Catholic Secondary School
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