Zezhong ZHANG
Toronto,ON
Summary
Accomplished server at St. Clair College, adept in hospitality service expertise and effective communication. Excelled in team collaboration, enhancing customer satisfaction by 20%. Demonstrated proficiency in safe food handling and inventory management, ensuring seamless dining experiences. Recognized for maintaining dining area organization and delivering exceptional service.
Overview
1
1
Certification
Work History
Server
St. Clair College
Windsor, Ontario
02.2023 - 05.2023
- Provided friendly and efficient service to customers during dining experiences.
- Assisted in food and beverage preparation for timely service delivery.
- Maintained cleanliness and organization of dining area and service stations.
Education
Associate of Arts - Hospitality Management
St. Clair College
Windsor, ON04-2024
Bachelor of Arts - Hospitality And Tourism Management
Toronto Metropolitan University
Toronto, ONSkills
- Team collaboration
- Sales techniques
- Food safety practices
- Dining area organization
- Effective communication
- Hospitality service expertise
- Safe food handling
- Inventory management
- Customer service
Certification
- Smart Serve
- WHMIS
- Liquor Service Certificate
Timeline
Server
St. Clair College
02.2023 - 05.2023
Associate of Arts - Hospitality Management
St. Clair College
Bachelor of Arts - Hospitality And Tourism Management
Toronto Metropolitan University
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