Zeyu(Ethan) Li
Calgary,AB
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
6
6
years of professional experience
Work History
General Manager
Famoso Neapolitan Pizzeria
Calgary, AB
12.2022 - Current
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Administrative Assistant
Beauty Infinity
Winnipeg, MB
11.2017 - 09.2019
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Education
Master of Finance - Finance
University of Manitoba
Winnipeg, MB10-2022
Bloomberg Markets Concepts Certificate -
Bloomberge
11-2021
CFA Level 1 Passed -
CFA Institute
06-2019
Bachelor of Science - Statistics
University of Manitoba
Winnipeg, MB10-2017
Skills
- Business Development
- P&L Management
- Customer Retention
- Operations Oversight
- Service Quality Improvement
- Team Player
- Troubleshooting expertise
- Customer experiences
Timeline
General Manager
Famoso Neapolitan Pizzeria
12.2022 - Current
Administrative Assistant
Beauty Infinity
11.2017 - 09.2019
Master of Finance - Finance
University of Manitoba
Bloomberg Markets Concepts Certificate -
Bloomberge
CFA Level 1 Passed -
CFA Institute
Bachelor of Science - Statistics
University of Manitoba
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