Zeyneb INCE
Laval,Canada
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Operations Associate
Alo Yoga
2024.01 - Current
- Unpacked, inventoried, and systematically stocked items in their correct locations within the storeroom
- Ensured storeroom inventory was kept clean, tidy, and organized to enhance efficiency
- Received new products, organized them on shelves, and maintained cleanliness in storage areas
- Unpacked old season clothes and coordinated their transfer to the warehouse
Cashier
Rudsak
2023.01 - 2024.12
- Processed payments and issued receipts promptly and accurately
- Gift-wrapped packages while tracking both cash and credit transactions
Receiving Department
SSENSE
2021.01 - 2022.12
- Managed the receiving, picking, packing, labeling, and shipping of merchandise to global clients
- Utilized computer systems to meticulously scan and enter merchandise data
- Pursued flawless quality control of goods throughout the shipping and receiving processes
Operations Associate
Zara
2020.01 - 2021.02
- Unpacked, inventoried, and strategically stocked items in designated areas within the storeroom
- Maintained a clean, tidy, and well-organized storeroom inventory
- Received incoming products, shelved them accordingly, and ensured cleanliness of storage spaces
- Unpacked out-of-season clothing items for transition to the warehouse
Tailor/Quality Control
Canada Goose
2019.01 - 2020.12
- Executed quality assessments, determining acceptance or rejection of items based on stringent control criteria
- Conducted routine quality inspections on both industrial and commercial apparel
- Sewed women's winter jackets with a focus on craftsmanship and attention to detail
Education
Diploma, Financial Management
CDI College
Montreal, QC2021-02
Skills
- Customer service
- Deadline management
- Organization
- Self Discipline
- Team player
- Operational efficiency
- Interaction ability
- Problem solving abilities
- Task prioritization
- Multitasking Abilities
- Time management
- Proficient in SAGE 50, Excel, Microsoft Office, Power Point
Languages
English
French
Turkish
Persian
Timeline
Operations Associate
Alo Yoga
2024.01 - Current
Cashier
Rudsak
2023.01 - 2024.12
Receiving Department
SSENSE
2021.01 - 2022.12
Operations Associate
Zara
2020.01 - 2021.02
Tailor/Quality Control
Canada Goose
2019.01 - 2020.12
Diploma, Financial Management
CDI College