Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Zeyla Mcleod

Renfrew,ON

Summary

Detail-oriented and dependable professional seeking to transition into the manufacturing industry with a focus on packing and production. Brings a strong work ethic, the ability to follow procedures, and a commitment to learn new skills quickly. Eager to contribute to a team environment and help ensure products are packed accurately and meet quality standards. Ready to bring past experience in customer service and residential cleaning to a hands-on, fast-paced role in tape manufacturing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager/ Team Member

Tim Hortons
Curve Lake, Ontario
12.2022 - Current
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Collaborated with team members to maximize productivity and efficiency.
  • Rotated through series of different stations based on team needs.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Ensured the product was correctly labeled with accurate dates and product information.

Residential House Cleaner

Private Employer
Curve Lake, Ontario
02.2020 - 12.2022
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Drive Thru/Front End Cashier

Mcdonalds
Ottawa, Ontario
04.2018 - 02.2020
  • Maintained knowledge of current menu items, prices, and promotions.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.

Education

High School Diploma -

P.A.C.E
Peterborough, ON
06-2013

Skills

  • Time management
  • Problem solving
  • Record keeping
  • Team collaboration
  • Quality control
  • Inventory management
  • Safety compliance
  • Reliable and punctual
  • Eager to learn new skills
  • Adaptability

Certification

  • CPR/ AED Certified
  • WHIMIS Training

References

References available upon request.

Timeline

Assistant Manager/ Team Member

Tim Hortons
12.2022 - Current

Residential House Cleaner

Private Employer
02.2020 - 12.2022

Drive Thru/Front End Cashier

Mcdonalds
04.2018 - 02.2020

High School Diploma -

P.A.C.E
Zeyla Mcleod