Summary
Overview
Work History
Skills
Languages
Timeline
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Zeyi Li

Vancouver,Surrey

Summary

Friendly and professional server with a passion for creating exceptional dining experiences. Seeking to bring my skills in customer service, attention to detail, and teamwork to Moxies, contributing to its reputation for award-winning hospitality and handcrafted dishes.

Overview

3
3
years of professional experience

Work History

Research Cashier

Seafood Restaurant
04.2024 - 12.2024

Enhanced Customer Interaction: Your direct engagement with customers has honed your interpersonal skills, enabling you to build rapport and provide personalized dining experiences as a server.

Accurate Transaction Processing: Handled cash, and debit transactions with accuracy.

Restaurant Waiter

Banana Leaf Modern Thai
07.2023 - 10.2024

Customer Service Excellence:

  • Proven track record of delivering exceptional service to diverse guests, ensuring their dining experiences are memorable and satisfactory.
  • Ability to understand and meet customer needs is crucial in any server role, as it directly impacts guest satisfaction and repeat business.

Effective Communication:

  • a role required clear communication with both customers and kitchen staff to ensure orders were accurate and timely.
  • Strong communication skills are essential for coordinating with team members and providing guests with clear information about menu items and specials.

Salesperson

IKEA
06.2022 - 04.2023
  • Effective Communication: Conveying product information clearly and listening to customer preferences at IKEA enhances your ability to communicate menu options and take accurate orders as a server.
  • Problem-Solving Abilities: Addressing customer inquiries and resolving issues at IKEA develops your capacity to handle guest concerns and ensure satisfaction in a restaurant setting.
  • Teamwork: Collaborating with colleagues to achieve sales targets and maintain store standards mirrors the collaborative environment of a restaurant, where teamwork is essential for seamless service.

Skills

  • Exceptional customer service and communication skills
  • Ability to thrive in a fast-paced environment
  • Strong multitasking and organizational abilities
  • Knowledge of food and beverage service protocols

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Research Cashier

Seafood Restaurant
04.2024 - 12.2024

Restaurant Waiter

Banana Leaf Modern Thai
07.2023 - 10.2024

Salesperson

IKEA
06.2022 - 04.2023
Zeyi Li