Zer Xiong

I currently for as an float for Shared staff team, I have work in orthopedics, podiatry, pediatric cardiology, OBGYN, urgent care, Family practice, internal medicine, endocrinology, ENT, Dermatology, MOHS surgery, Call center. I work front and back office, i have experience in referrals.

• Check patient in.
• Verify insurance
• HIPPA
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Check in Patient
• Referral
• Injections
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Contributed to clean and safe clinic environment by adhering to sanitation protocols.
• Empowered patients through education on self-management techniques for chronic conditions.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Trained new team members by relaying information on company procedures and safety requirements.
• Assisted with inventory counts and stocking of merchandise.
• Improved customer satisfaction by quickly helping each person find desired items.
• Coordinated with suppliers to ensure timely delivery of products and resolve any discrepancies.

• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.
• Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
• Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
• Verified proper labeling and identification on all orders before shipment.
• Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
• Scanned and verified UPC codes for all products to aid in identification.
• Sorted and organized items in designated areas for easy access.
• Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.
• Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
• Followed safety protocols and procedures to minimize workplace accidents.
• Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
• Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
• Worked closely with shipping teams to guarantee timely dispatch of completed orders, thereby improving customer satisfaction rates.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Picked and packed order items.
• Kept work areas neat, clean and free from debris.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Addressed and resolved customer complaints in polite and professional manner.
• Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
• Assisted customers in selecting merchandise best suited to needs.
• Trained new team members by relaying information on company procedures and safety requirements.
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
• Assisted with inventory counts and stocking of merchandise.