Zeph Harvey
Toronto
Summary
Dynamic and dedicated professional with exceptional customer service skills, honed as a Barista at Ojibway Club. Proven ability to thrive in high-pressure environments while maintaining attention to detail and fostering teamwork. Expertise in time management and cash handling, consistently ensuring a welcoming atmosphere and smooth operations.
Overview
3
3
years of professional experience
Work History
Barista
Ojibway CLub
07.2024 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Camp Counselor
Ojibway Club
07.2022 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Kids Boxing Trainer
FIIT CO
02.2023 - 07.2023
- Managed gym operations efficiently, ensuring equipment maintenance and adherence to safety standards at all times.
- Implemented effective marketing strategies to increase gym membership numbers and overall revenue growth.
- Improved boxer skill sets by designing customized training plans tailored to individual needs and goals.
- Maintained up-to-date knowledge of industry trends and rule changes by attending conferences, seminars, and workshops related to the sport.
Food Runner
Stock TC (Terroni)
01.2022 - 05.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
Bachelor of Arts -
Dalhousie University
Halifax, None04-2028
High School Diploma -
Riverdale Highschool
Toronto 06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
Accomplishments
- Honor Role (Highschool)
Languages
English
Full Professional
French
Limited Working
Counsellor Of The Month (x3)
Considered a prime employer at Ojibway Summer camp, won counsellor of the month on three separate occasions. Excels at customer service and people skills.
Timeline
Barista
Ojibway CLub
07.2024 - 08.2024
Kids Boxing Trainer
FIIT CO
02.2023 - 07.2023
Camp Counselor
Ojibway Club
07.2022 - 08.2024
Food Runner
Stock TC (Terroni)
01.2022 - 05.2022
Bachelor of Arts -
Dalhousie University
High School Diploma -
Riverdale Highschool
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