Zenittar Zayon-Nzegbulam
Montreal,Quebec
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Linehaul Coordinator
Fed Ex Ground
08.2024 - Current
- Conducted thorough analysis of linehaul processes to identify inefficiencies, implementing corrective measures that led to enhanced productivity levels.
- Reduced transit times for shipments with effective route planning and resource allocation.
- .Maintained detailed documentation on all aspects of the linehaul operation including routing, scheduling, and cost analysis.
- Provided regular updates on shipment status to clients, instilling confidence in our services and fostering ongoing partnerships.
- Developed strong relationships with customers, addressing concerns promptly and maintaining open lines of communication.
- Streamlined invoicing processes by automating data entry tasks, leading to reduced errors and improved accuracy in billing records.
- Oversaw maintenance scheduling for fleet vehicles, ensuring they remained operational while minimizing downtime due to repairs.
- Managed driver schedules and assignments to ensure optimal utilization of resources and timely completion of tasks.
- Monitored production levels and implemented measures to increase output.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Package Handler Trainer
Fed Ex Ground
07.2023 - 08.2024
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Strengthened communication skills among team members through targeted group activities and exercises during training sessions.
Package Handler
FedEx Ground
06.2022 - 06.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Education
Diploma - Science Laboratory Technology
Abia State Polythecnic
Nigeria10.2021
Sciences
Federal Government Girls College Umuahia
Nigeria06.2016
Skills
- Able to lift up to 250 pounds
- Data Analysis Capabilities
- Efficient multitasking
- Strong Communication Skills
- Logistics Management
- Attention to Detail
- Computer Skills
Languages
English
Full Professional
Timeline
Linehaul Coordinator
Fed Ex Ground
08.2024 - Current
Package Handler Trainer
Fed Ex Ground
07.2023 - 08.2024
Package Handler
FedEx Ground
06.2022 - 06.2023
Diploma - Science Laboratory Technology
Abia State Polythecnic
Sciences
Federal Government Girls College Umuahia
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