Zena Howard
San Diego
Summary
Enhanced warehouse efficiency and minimized out-of-stock occurrences through effective product restocking strategies. Committed to workplace safety and delivering exceptional service, consistently boosting customer satisfaction and streamlining operations across departments.
Overview
3
3
years of professional experience
Work History
Stock Associate
Burlingtons
555 I St, Chula Vista, CA 91910
05.2023 - 10.2024
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Stock Associate
Ross Dress for Less
1030 Third Ave Suite 2, Chula Vista, CA 91911
08.2021 - 04.2022
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
- Answered customer questions and provided detailed product information.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
Diploma -
Chula Vista High School
Chula Vista, CA07.2021
Skills
- Merchandise stocking
- Workplace safety
- Customer relationships
- Product restocking
Timeline
Stock Associate
Burlingtons
05.2023 - 10.2024
Stock Associate
Ross Dress for Less
08.2021 - 04.2022
Diploma -
Chula Vista High School