Ekharman Preet
Mississauga,Ontario
Summary
Motivated and adaptable individual with over 2 years of customer service experience seeking an Office Administration position within Health Services at a hospital or clinic. Eager to leverage strong communication skills, attention to detail, and dedication to providing exceptional patient care in an administrative capacity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Services Assistant
Befikre I Bar+ Indian Restaurant
06.2023 - Current
- Provided exceptional customer service in a fast-paced environment, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Demonstrated effective communication skills by listening attentively to customer needs and providing clear and concise information.
- Managed multiple tasks simultaneously, including answering phones, responding to emails, and processing transactions accurately and efficiently.
- Collaborated with team members to improve processes and streamline customer service operations.
- Assisted with various administrative tasks, including data entry, filing documents, and organizing office supplies.
- Supported staff members with scheduling appointments, coordinating meetings, and preparing correspondence.
- Developed proficiency in Microsoft Office Suite, particularly in Word and Excel, through hands-on experience and training sessions.
Customer Service Representative(Server)
Tandoori Flame
09.2021 - 04.2023
Education
Office Administration- Health Services -
Seneca College
Hospitality Skills -
Centennial College
Skills
- Excellent Customer Service Skills
- Strong Communication and Interpersonal Abilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Fast Learner with Adaptability to New Environments
- Attention to Detail and Accuracy
- Time Management and Prioritization
- Ability to Work Effectively in a Team Environment
- Understanding of HIPAA Regulations
Certification
- CPR and First Aid Certified
- Covid-19
- Typist (50wpm)
Timeline
Customer Services Assistant
Befikre I Bar+ Indian Restaurant
06.2023 - Current
Customer Service Representative(Server)
Tandoori Flame
09.2021 - 04.2023
Office Administration- Health Services -
Seneca College
Hospitality Skills -
Centennial College
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