Zemen Redie

Working in an automotive environment has reinforced my passion for cars. Being surrounded by vehicles daily has given me hands-on exposure to different makes, models, and mechanical processes. In addition to my automotive knowledge, I also have experience as a receptionist, where I managed customer interactions, scheduled appointments, and handled administrative tasks. This combination of technical exposure and customer service experience has strengthened my communication skills and deepened my understanding of the industry.

• Answered phone promptly and directed incoming calls to correct offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Managed multiple tasks and met time-sensitive deadlines.
• Handled assignments independently with good judgement and critical thinking skills.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.