Zeliha Alci
Pickering,ON
Summary
I am extremely comfortable working independently and in groups. I thrive best when dealing with people and have excellent time management skills, and I am patient towards stressful situations. I take pride in my work to ensure the task at hand is completed to the best of my abilities.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
VIVID CONSTRUCTION
03.2021 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Pastry Chef
Sweetbae.desserts
12.2020 - 06.2021
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
- Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
- Consistently met tight deadlines for special orders, ensuring client satisfaction and repeat business.
- Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
Sales Associate
Zara
10.2019 - 10.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Education
Certificate - Medical Administrative Assistant
Seneca College of Applied Arts And Technology
North York, None06-2025
Associate of Science - Nursing Education
Norquest College
Edmonton, None05-2019
High School -
Holy Name of Mary
01.2012
Skills
- Can effectively work with a wide variety of people
- Comfortable working under pressure
- Brings positive and friendly attitude to the workplace
- Able to stand, lift and move for long periods of time
- Effective time management
- Friendly and outgoing with pleasant manners
- Personable and receptive to others needs
- Interacts and communicates well with peers and authority figures
- Works well independently and with team
Other
I am extremely comfortable working independently and in groups. I thrive best when dealing with people and have excellent time management skills, and I am patient towards stressful situations. I take pride in my work to ensure the task at hand is completed to the best of my abilities.
Languages
English
Full Professional
Turkish
Full Professional
Timeline
Administrative Assistant
VIVID CONSTRUCTION
03.2021 - 10.2024
Pastry Chef
Sweetbae.desserts
12.2020 - 06.2021
Sales Associate
Zara
10.2019 - 10.2020
Certificate - Medical Administrative Assistant
Seneca College of Applied Arts And Technology
Associate of Science - Nursing Education
Norquest College
High School -
Holy Name of Mary
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