Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Zelda Colley

Nepean,ON

Summary

Dynamic Medical Receptionist with proven expertise at Activecare Medical Clinic, excelling in patient scheduling and front desk operations. Adept at maintaining HIPAA compliance while utilizing the Accuro EMR system. Recognized for exceptional telephone etiquette and a commitment to enhancing patient experiences through efficient registration and support during procedures.

Overview

17
17
years of professional experience

Work History

Medical Receptionist

Activecare Medical Clinic
11.2008 - Current
  • Coordinated patient scheduling, check-in and rooming patients.
  • Checked patient health cards, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Scanning of secure medical documents.
  • Use of the Accuro EMR system.
  • Assist physicians with minor procedures.

Education

Medical Office Receptionist -

Everest College
Ottawa, ON
04.2009

Early Childhood Educator - Childcare

Early Childhood Education
Halifax, NS
04.1994

High School Diploma -

Cole Harbour District High School
Halifax, NS
06.1986

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology
  • Patient scheduling
  • Patient registration
  • Medical billing
  • EMR / EHR

Languages

English
Full Professional

Timeline

Medical Receptionist

Activecare Medical Clinic
11.2008 - Current

Medical Office Receptionist -

Everest College

Early Childhood Educator - Childcare

Early Childhood Education

High School Diploma -

Cole Harbour District High School

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Zelda Colley