Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zeinab Igbo

Montreal,QC

Summary

Dynamic and results-driven professional with experience in financial management, business operations, and client services. Strong problem-solving skills, with proven ability to deliver insights that support decision-making and organizational growth. Adept at cross-functional collaboration, adapting quickly to challenges, and building lasting relationships to achieve impactful results.. Seeking to leverage business and financial expertise in an MBA program to further develop leadership and strategic management skills.

Overview

4
4
years of professional experience

Work History

Financial Management Associate

Ernst & Young
11.2023 - Current
  • Optimized resource allocation to maximize operational effectiveness without compromising quality standards or customer satisfaction levels.
  • Prepare financial models and reports to support strategic business decisions.
  • Collaborate with cross-functional teams to identify efficiencies and implement process improvements.
  • Strengthened internal communications through regular team meetings, updates, reports which improved coordination among departments.

Financial Planning and Analysis Intern

Bombardier Aeronautique
05.2023 - 11.2023
  • Developed reports and analyses to support financial planning and operational decision-making.
  • Strengthened advanced Excel skills for financial analysis and reporting; gained introductory exposure to SAP and Power BI for data management and visualization.
  • Streamlined and automated financial reporting workflows, reducing manual effort and improving data accuracy across multiple files and reporting cycles

Business Development and Operations Intern

Bombardier
01.2023 - 04.2023
  • Assisted with coordination of technical and business system process improvements.
  • Worked on governance and reporting projects for senior leadership.
  • Prepared financial reports for tax credits and subsidies totaling over $190,000.
  • Assisted in database management, operational reporting, and team coordination.




Client Experience Agent

YMCA QUEBEC
02.2022 - 12.2022
  • Delivered high-quality service in a fast-paced environment, resolving customer issues efficiently.
  • Collaborated with team members to improve workflows and support daily operations.
  • Adapted to flexible scheduling, including night, weekend, and holiday shifts.
  • Maintained accuracy and attention to detail in routine tasks to ensure smooth service delivery.

Sales Associate

Bath & Body Works
09.2021 - 08.2022
  • Delivered tailored customer service, contributing to a 15% increase in individual sales performance.
  • Leveraged product knowledge and communication skills to drive revenue and enhance customer experience.
  • Supported visual merchandising, inventory restocking, and team coordination during peak retail periods.
  • Contributed to training new team members on sales techniques and product knowledge.

Education

Bachelor of Commerce - International Business

Concordia University
Montreal, QC
05-2023

High School Diploma -

Morning Glory International School
Abidjan, Cote D'Ivoire
06.2018

Skills

    Financial Analysis & Reporting
    Data Management (Excel)
    Business Development & Client Service
    Process Improvement
    Team Collaboration & Leadership
    Time Management & Adaptability

  • Presentation skills
  • Project management
  • Report preparation

Accomplishments

    Selected for Harvard University 'People to People' Leadership Summit, Boston, MA (2012).

    Member of the Golden Key International Honour Society.

Timeline

Financial Management Associate

Ernst & Young
11.2023 - Current

Financial Planning and Analysis Intern

Bombardier Aeronautique
05.2023 - 11.2023

Business Development and Operations Intern

Bombardier
01.2023 - 04.2023

Client Experience Agent

YMCA QUEBEC
02.2022 - 12.2022

Sales Associate

Bath & Body Works
09.2021 - 08.2022

Bachelor of Commerce - International Business

Concordia University

High School Diploma -

Morning Glory International School
Zeinab Igbo