Zeina El-Sheikh

• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Answered customer questions about sizing, accessories and merchandise care.
• Provided positive first impressions to welcome existing, new and potential customers.

Fashion model for local brands in Egypt.

• Responded to comments, posts and questions from various channels.
• Assisted team with various marketing projects that would engage new leads and potential customers.
• Created engaging content to catch attention of potential customers.
• Analyzed trends in social media posts and followers to maximize views.
• Created content strategies for digital media.
• Summer internship

• Responded to comments, posts and questions from various channels.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Increased customer engagement through social media.
• Communicated with followers to promptly respond to queries and monitor reviews.
• Created content strategies for digital media.
• Created engaging content to catch attention of potential customers.
• Analyzed trends in social media posts and followers to maximize views.
• Conducted daily updates to social media profiles to boost company online presence.
• Connected with influencers to increase reach of company posts.